1. Introduction

Easy Ticket Lead App respects user privacy and provides a clear way for users to request deletion of their personal data collected through our platform, including data received via WhatsApp Business API.

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2. How Users Can Request Data Deletion

Users can request deletion of their data using any of the following methods:

Option 1: Email Request

Send an email to:
📧 support@easyticket.pk

Include:

• Full Name
• Registered Phone Number
• Request Subject: “Data Deletion Request”

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Option 2: WhatsApp Request

Users can send a message on our official WhatsApp number:
📞 0311-1222427

Message format:
👉 “Please delete my data”

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3. What Data Will Be Deleted

Upon verification, we will delete:

• Personal information (name, phone, email)
• Lead and inquiry history
• WhatsApp communication records (where applicable)
• CRM activity data

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4. Data Retention Exceptions

We may retain limited data if required for:

• Legal compliance
• Fraud prevention
• Financial record-keeping

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5. Processing Time

• Requests are processed within 7–14 business days
• Users will receive confirmation once data is deleted

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6. Verification Process

To protect user privacy, we may verify identity before processing deletion requests.

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7. Contact Information

Easy Ticket Lead App
📍 Office #12, 1st Floor, Mian Arcade, Main Boulevard, Ichra, Lahore, Pakistan
📞 Phone: 0311-1222427
📧 Email: support@easyticket.pk